Frequently Asked Questions
Everything you need to know about shopping with Trunk Clothiers.
What are your international shipping options?
We offer global shipping via premium couriers. Delivery typically takes 3-5 business days for international orders, and tracking information is provided as soon as your package leaves our warehouse.
How do I return an item that doesn't fit?
We accept returns within 14 days of receipt. Items must be in their original, unworn condition with all tags attached. Please use our online portal to generate a return shipping label.
Are your garments true to size?
Most of our collections follow standard European sizing. We provide detailed size guides and specific garment measurements on each product page to help you find the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer a personal shopping service?
Yes, our expert stylists are available for both in-store and virtual appointments to help you curate your wardrobe or find the perfect outfit for a specific occasion.
How should I care for my luxury knitwear?
To maintain the quality of our wool and cashmere pieces, we recommend hand washing in cold water with a gentle detergent or professional dry cleaning. Always dry flat and avoid hanging to prevent stretching.